Sigfus

FAQ

Frequently Asked Questions

 
Screen Shot 2018-06-26 at 8.17.13 PM.png

Caring for your Sigfús Jewelry

The earrings are made of polymer clay, they are super light on the ear and finished with titanium, nickel-free ear posts. All earrings are designed and made in my Arizona studio. Please mind the handmade nature of all our jewelry, slight variations may occur compared to the picture.

If anything gets on the jewelry, clean with a damp cloth and a tiny amount of acetone. Do not wear in water or get wet as it could jeopardize the longevity of your earrings. Polymer clay is very durable but try not to bend or it can snap.

 

Send us an email to learn more about wholesale!

 
 

 

Returns & exchanges

Unfortunately because of hygiene issues, we do not accept returns. Please contact us if you have an issue.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Shipping

Orders will usually ship within 1-3 business days of receiving cleared payment. All orders will ship to your PayPal address unless other arrangements are made. U.S. Orders below 13oz will ship USPS. first class. U.S. orders over 13oz will ship priority mail. All orders now include tracking.  

I am not responsible for packages once I have delivered them to the post office. If you would like to purchase insurance, contact me before purchasing.